The Profit By Action Course aims to mold Parts Managers into well rounded, knowledgeable & efficient Managers who truly understand how to maximize and sustain departmental Profitability.
The Course Modules include:
- Introduction to Business Management
- Relationships & Expenses
- KPI’s That Matter
- Marketing: Customer Retention
- Operational Processes
- Managing Your Department
- Customer Contact Skills
- Marketing: Customer Acquisition
- Winning Back Customers
- Recruitment & Retention (inc. Pay Plans)
- Business Planning
- Income Optimization
- Be Your Own Consultant
To support your learning, the Course is supported with the ability to directly contact the Lesson Teacher (via messaging) where you can ask questions about the Lesson or any of the provided material, documents and calculators.
Compliment this course with a Profit By Action Departmental Manager course to ensure your stores Managers have a consistent approach to departmental management and profit maximization.
This is not Sales training, this is Profit By Action – Sign-up today!