Ensuring your New and Used Inventories are up to date in terms of all Warranties and Recall Campaigns is vitally important to both Customer Satisfaction and your Profitability.
Research now shows that Tire Sales drive your Service profit per customer up 2.5 times!
It’s only a small thing, but it’s time we started thinking or potential customers as “Prospects” and not “Ups”. This Quick Tip explains why and the potential benefits for your store.
The importance of removing clutter from your websites and thinking about the device a customer is using to access your site and your details.
How to best manage a consistent online used vehicle inventory.
The importance of auditing your Social Media content on a regular basis.
The importance of Google and making sure your Dealership’s contact details are correct everywhere they can be found.
The importance of getting your “Specials” Pages (or Sales pages) right!
Sometimes doing the basics right can make a huge difference to your overall performance and in this Quick Tip, Andy Church discusses why it’s so important to make sure your staffs email signatures are aligned.
Are you making the most of your Service Sales Opportunities? Do you set your Service Advisors targets for when they should be contacting customers? If not, in this Quick Tip Andy explains why you should.