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10 Tips for Service and Parts This Challenging Year

By robp ⋅ February 18, 2009 ⋅ Post a comment

As I write this, news is being released regarding massive job cuts across industry around the world. More specifically for this audience, the automotive industry is going through twists and turns never before seen. Once-secure manufacturers are seeking government assistance, and generational dynasties of franchise holders are locking the doors and walking away. [...]

The Pen Is Mightier Than The Computer?

By danielp ⋅ December 1, 2008 ⋅ Post a comment

I am quite frankly fed up with all the doom and gloom merchants telling dealers and staff that “all is lost”, “we are all doomed” and “the end of the world is nigh”. Yes times are going to get tough, yes the guys and girls in the sales departments will be full of doom [...]

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