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Parts
Calling ALL Parts Staff. Part 2
As SALES SPECIALISTS we have to be ready for this increase in traffic and we have to be ready to make the most of every single opportunity!
Different types of customers have different needs and expect different things of the Parts Sales specialist, but all expect to be treated in a professional and courteous manner by [...]
Calling ALL Parts Staff. Part 1
Do you want to go from PARTSMAN TO PARTS SALES SPECIALIST?
During the last 10 years our business have changed beyond recognition with the parts department changing from what was effectively a workshop stores to an essential profit centre. As the department has changed so have the demands on the people who work within it, no [...]
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